Tag Archive: call center

04-02-14 | Call Center Agents | FBC Business Solutions | Cagayan de Oro

FBC Business Solutions Call Center Agents • Provide comprehensive and quality customer care at all times. • Provide accurate and appropriate responses to customer queries. • Apply technical knowledge and procedures when servicing customer queries. • Responsible for meeting outlined production goals and targets. • Learn client’s web sites, polices, procedures, products or any other…

03-26-14 | Customer Service Representatives | PRM | Cagayan de Oro

PRM is in need of Customer Service Representatives – with/without experience – at least 18yrs old – good in oral and written English – physical fit for work; work on steady graveyard shift – computer literate; at least 40wpm – can work overtime We are also calling all HEALTH CARE providers. We are in need…

URGENT 03-12-14 | Call Center Agents | Concentrix | Cagayan de Oro

Concentrix Urgent Hiring for 200 Call Center Agents for Cagayan de Oro City (Northern Mindanao – Pueblo de Oro I.T. Park, Cagayan de Oro City) Responsibilities: Handles inbound calls; identifying the main problem and providing step by step instructions. Meets KPIs target and by adhering to the call flow and call handling process, troubleshooting and…

URGENT 03-05-14 | Call Center Agents | Concentrix | Cagayan de Oro

Urgent Hiring for 200 Call Center Agents for Cagayan de Oro City (Northern Mindanao – Pueblo de Oro I.T. Park, Cagayan de Oro City) Responsibilities: Handles inbound calls; identifying the main problem and providing step by step instructions. Meets KPIs target and by adhering to the call flow and call handling process, troubleshooting and usage…

02-25-14 | Chat Support Professionals | Concentrix | Cagayan de Oro

Concentrix is in need of Chat Support Professionals for CDO Responsibilities: Identifying the main problem and providing step by step instructions Escalates second-level concerns issues to the Team Leader to insure accurate and immediate solutions are provided to customers. Handles inbound calls; identifying the main problem and providing step by step instructions. Meets KPIs target…

02-25-14 | Customer Care Providers | Concentrix | Cagayan de Oro

200 Customer Care Providers for Cagayan de Oro City with or without experience (Northern Mindanao – Pueblo de Oro I.T. Park, Cagayan de Oro City) Responsibilities: Handles inbound calls; identifying the main problem and providing step by step instructions. Meets KPIs target and by adhering to the call flow and call handling process, troubleshooting and…

02-20-14 | Recruitment Associate, Customer Care Consultants | Concentrix | Cagayan de Oro

Concentrix 1. Recruitment Associate Job Description Provide the needed manpower support to operations by hiring competent people; generating pool of applicants for different positions to meet the operations’ target for people needs; and providing manpower statistics. Identifies various sources of recruitment by keeping abreast of current hiring trends and practices such as online and telephone…

URGENT 02-04-14 | Customer Care Representative | Concentrix | Cagayan de Oro

Concentrix Urgent Hiring for 100 Customer Care Representatives (Cagayan de Oro City) (Northern Mindanao – Pueblo de Oro I.T. Park, Cagayan de Oro City) Responsibilities: Handles inbound calls; identifying the main problem and providing step by step instructions. Meets KPIs target and by adhering to the call flow and call handling process, troubleshooting and usage…

02-01-14 | Product Support Professionals | Concentrix | Cagayan de Oro

Concentrix 200 Product Support Professionals for Cagayan de Oro City (Northern Mindanao – Pueblo de Oro I.T. Park, Cagayan de Oro City) Responsibilities: Handles inbound calls; identifying the main problem and providing step by step instructions. Meets KPIs target and by adhering to the call flow and call handling process, troubleshooting and usage of support…

01-30-14 | Customer Service Professional | Concentrix | Cagayan de Oro

Concentrix 200 Customer Service Professionals for Cagayan de Oro City (with or without experience) (Northern Mindanao – Pueblo de Oro I.T. Park, Cagayan de Oro City) Responsibilities: Handles inbound calls; identifying the main problem and providing step by step instructions. Meets KPIs target and by adhering to the call flow and call handling process, troubleshooting…