Callbox (Davao) is looking for a:
QA / RESPONSE TEAM AGENT
Hours: Night Shift/ Mid Shift
Primary Tasks:
– Assign leads to Sales OS
– Qualify leads from the different Marketing Lead sources (TE, SMM and SEO)
Screening of leads will involve:
> Checking lead histories
> Qualifying leads (based on type of company, DM, etc)
– Encoding leads, creating pipeline entries, manage google docs related to QA work, send out calendar invites when required
– Coordinate with Marketing lead generation staff on reschedules and lead recycling
– Take & process inbound call inquiries (live calls; voicemails)
> this includes calling to follow up on missed calls
– Manage TE’s lead generating email accounts and handle responses
– Monitor lead statuses and conversion, coordinate with OS’s on lead results/feedback
May be assigned additional upkeep tasks such as (but not limited to) the ff:
– Database management
> filing/labeling responses, unsubscribing not-interested inquiries
> tagging extra lead phone numbers on the pipeline to prevent accidental recycles
– Compiling lists of leads for recycling
Requirements:
– Must have good writing skills (for responding to written inquiries)
– Excellent command of the English language; can sound conversational and spontaneous on the phone (for answering inbound inquiries)
*Applicants might be required to pass an interview and/or call simulation
– Willing to do some clerical work (requires good organization skills)
Benefits:
No individual quota — Incentives and commissions based on Marketing’s dept’s performance.
No call volume 🙂
Sign up at join.callboxinc.com then visit us 9th floor Landco bldg for your interview.
wish that u guyz would do a job fair here in cdo